Privacy Policy

Persons accessing the Dawn Realty website subject themselves to and agree to Dawn Realty’s terms, conditions and privacy policy, as set out below.

Introduction

We respect your privacy and take it very seriously. We are Dawn Realty, and this is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information.

Application

This policy applies to you when you visit our website, use our application, or order our products or services as a customer.

Personal information

Scope. Your personal information includes information we collect:

  • automatically when you visit our website or use our application;
  • accept on registration or submission;
  • get through an order; or
  • you provide voluntarily.

It excludes anonymous, de-identified, statistical, and public information.

Your obligations. You may only send us your own personal information or someone else’s personal information if you have their permission to do so.

Acceptance and changes

Acceptance. You may not order any of our products or services if you do not accept this policy or any changes to it.

Changes. We may change this policy at any time and will notify you of the changes on our website, through our application, or by email. The changed policy applies to you if you continue using our website, our application, or our products or services following the notification.

Collection

Automatically through website. When you visit our website, we automatically collect your Internet usage information (including your IP address, browser details, and usage information) through your browser, which we may use to display our website correctly, track your activities on it, or for other necessary purposes.

Automatically through application. When you use our application, we automatically collect your application usage information (including your operating system version and other relevant system information) through analytics software and other technologies, which we may use to optimise our offering to you.

On registration or submission. We may ask you to provide us with certain identifying information (including your first name, surname, phone number and email address) when you register on or otherwise submit information through our website or application for the first time.

Through an order. We ask you to provide us certain products or services information when you order our products or services.

Voluntarily. We may ask you to provide us certain optional information on a voluntary basis.

Consent to collection. We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.

Purpose for collection. We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.

Use

Processing. We may process your personal information to fulfil our obligations to you.

Cookies. We may place small text files on your device when you visit our website that allow us to provide you with a personalised experience by associating your personal information (being your name, surname, email address and mobile number) with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. You can set your browser to notify you when you are sent a “Cookie”, giving you the chance to decide whether or not to accept it.  If you accept a “cookie” or fail to deny the use of “cookies”, you consent to our use of your personal information collected using “cookies. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy policies that govern them.

The Website also utilises remarketing (or similar audiences) in Google AdWords, allowing us to show ads to users who have previously visited the Website as they browse the Web. In other words, if you visit our website and then visit another unrelated website, an ad for our website may be shown on that site. Through this we are able to present you with highly relevant advertisements and offers across the Web.

The remarketing tag is placed across all non-sensitive pages on our website. When you visit different pages, your “cookie” identity is added to the remarketing list.

If you do not accept Google’s use of “cookies” you can opt out of Google’s use of “cookies” by visiting Google’s Ads Settings by clicking on: http://www.google.com/settings/ads.

Messages. We may use your identifying information to send you administrative and update messages about our website or application.

Promotional messages. We will not send you promotional messages unless you have chosen to opt into them. But, we may send you one message asking you to opt into promotional messages without you having opted into promotional messages.

Targeted content. We may use your personal information to provide you with targeted content through our website or application in a completely automated process.

Recording calls. We may monitor and record any telephone calls that you make to us, unless you specifically request us not to.

 

 

 

Use of your personal information

Dawn Realty will only use your personal information to compile the Website, provide you with information, communicate with you, respond to enquiries made by you, manage our relationship with you and provide services or marketing material to you, including alerts on new properties matching your search criteria (where you have opted to receive such material or submitted your details to receive regular information from us via email).

Further to the above, by using the Website, you consent to Dawn Realty using or disclosing your personal information for purposes of:

·         statistical and/or data analysis;

·         processing any contact, communication or transaction which you have initiated, requested or otherwise indicated an interest in;

·         the ordinary course of Dawn Realty’s business; and

·         promotion and marketing.

We or our agents and/or sub-contractors may contact you by post, email or telephone from time to time to ask you for your feedback and comments on our services. On each occasion you will be provided with the option to “opt-out”.

Dawn Realty will not disclose your personal information to anyone except as provided for in this Privacy Policy. We may, however, need to disclose your personal information to Dawn Realty employees, agents and/or third-party service providers who require such information to carry out their duties or otherwise in instances where this is pursuant to a contact, communication or transaction that you have initiated or requested.

Your personal information may, in the ordinary course of business, move between different companies or business units in Dawn Realty. This may involve the transfer of your personal information outside the borders of Zambia, provided that the disclosure of your personal information shall be in accordance with the purpose for which the personal information was collected from you. There may also be situations where the law requires us to disclose your personal information. In all other situations,

·         Dawn Realty will not disclose your personal information without giving you prior notice thereof and an opportunity to give your consent thereto where required.

·         Dawn Realty will not use your personal information for any purpose (other than as stated above) without your consent.

Sale of business. In the event that Dawn Realty’s business is sold or integrated with another business your personal information may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business. We will use commercially reasonable efforts to notify you (by posting on the Website or via an email sent to your email address provided to us) of any such change.

Security

You acknowledge that the Internet is not a secure medium; However, we take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We implement disaster recovery procedures where appropriate.

Whilst Dawn Realty will do all things reasonably necessary to protect your personal information, we cannot guarantee nor do we accept any liability of whatsoever nature for any unauthorised or unlawful disclosure and/or use of your personal information, either by employees and/or agents and/or made by third parties (including third party service providers) who are not subject to our control, unless such disclosure and/or use is as a result of our gross negligence.

If you disclose your personal information to any third party (including an entity which operates a website linked to the Website) other than Dawn Realty, Dawn Realty SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF YOUR PERSONAL INFORMATION TO SUCH THIRD PARTIES. This is because Dawn Realty do not regulate or control how third parties use your personal information. You should always ensure that you read the privacy policy of any third party that you disclose your personal information to.

Storage

Access. You may ask us to provide you with a description of the personal information that we hold on you, correct or update it or delete it (provided that we do not need it to fulfil our obligations to you or applicable law does not require us to keep it). We will take all reasonable steps to verify your identity before doing so. We may charge a fee to recoup our costs associated with this request if there is a cost to us associated with it and provided that applicable law allows us to do so. Please contact us with your name and any other information needed to identify you correctly if you want access to information or want us to correct, update or delete it.

Accuracy. We will do our best to keep your personal information that we collect accurate, complete, and up to date.

Participation. We may ask you to update your personal information from time to time, but will take steps to verify your identity to prevent unauthorised access when doing so.

Retention. We will only keep your personal information for as long as is necessary to fulfil our obligations to you, unless you have given us permission to keep it longer or we are otherwise legally allowed to do so.

Transfer. We may transfer your personal information outside of the country in which it was collected to a foreign country. You consent to us processing your personal information in a foreign country with less stringent data protection laws than the country in which it was collected.

Consent

By visiting our Website, you consent to us using your personal information as set out in this Privacy Policy.

General

Updating or removing. You may update or remove your personal information:

  • through our website or application; or
  • by contacting us.

Limitation. We are not responsible for anyone else’s privacy policies or practices.

Enquiries. Please contact us by email if you have any questions about this privacy policy or how we handle your personal information.

 

Terms and Conditions

Dawn Realty Limited believes in keeping clients informed every step of the way, and our website is no different. By continuing to use this website you agree to the below Terms and Conditions.

Dawn Realty Website Terms & Conditions

  1.         Introduction
    1. This page states the terms and conditions under which you may use the website, www.dawnrealty.co (‘the website’)
    2. The Website is owned and made available to you by Dawn Realty Limited, registration number 120190004822, a limited liability company duly registered in Zambia.
  2.         Contact us
    1. The Website is controlled by Dawn Realty limited. Should you have any queries or comments about the Website or our Privacy Policy you may contact us at:
      1. our physical address: Plot A34 Foxdale Chamba Valley Lusaka
      2. our email address: info@dawnrealty.co.zm or
      3. our contact number: +260973489709
  2.         Terms of use
    1. These Terms and Conditions are binding and enforceable against all individuals and/or entities (referred to as “you“; “your” or “user“) that access or use the Website, or any part thereof.
    2. By using the Website, you will be regarded as having read these Terms and Conditions and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not use the Website.
  2.      Changes and amendments to the terms and   conditions
    1. Dawn Realty reserves the right to change the information displayed on the Website including these Terms and Conditions at any time without notice to you.
    2. It is your responsibility to visit the Website periodically to review the Terms and Conditions to which you are bound.
    3. The new terms will be effective immediately when they are posted on the Website and, by continuing to access or use the Website, you will be deemed to have accepted the new terms (as published on the Website).
  2.         Copyright and intellectual property
    1. The Website (and all related pages) including, but not limited to, pictures, photographs of properties used on the Website, any content, software, text, graphics, trade names, logos, trade-marks, designs and service marks or any other material contained in or electronically distributed on the Website (collectively referred to as the “Website Content“) are protected by law, including but not limited to copyright and trade mark law (whether in Zambia or elsewhere in the world where the Website is accessed and/or used).
    2. The Website, including the Website Content and Dawn Realty Trademark, is the exclusive property of Dawn Realty Limited.
    3. You understand that any reproduction of the Website Content and/or the Dawn Realty Trademarks by you or any third party in any manner whatsoever is strictly prohibited.
    4. You will not / may not:
    5. acquire any right, title or interest in or to the Website; Website Content or Dawn Realty Limited Trademarks;
    6. make a permanent copy of or reproduce this Website and/or the Website Content in any form whatsoever;
    7. reproduce or incorporate this Website into any other website; and
    8. frame this Website without the express written consent of Dawn Realty Limited.
    9. You may only print, display or download temporary copies of the Website Content to your computer for your own personal non-commercial use.
    10. Any use, distribution or reproduction of the Website Content or Dawn Realty Limited Trademarks is prohibited (unless you are expressly authorised to do so by Dawn Realty Limited in writing). To obtain permissions for the commercial use of any Website Content and/or Dawn Realty Limited Trademarks you must contact us at info@dawnrealty.co.zm prior to such use.
    11. Where any of the Website Content has been licensed to Dawn Realty Limited or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party may impose on you from time to time and you agree to comply with such third-party terms and conditions. You acknowledge that it will be your responsibility to familiarise yourself with such third-party terms and conditions.
  2.         Links to third party websites
    1. This Website may from time to time contain hyperlinks or reference to third party websites, news, advertisements or reviews (collectively “third party links”) independently published and over which Dawn Realty Limited has no control. These Terms and Conditions do not apply to such third-party links.
    2. The presence of any third-party link on the Website is for your convenience only. Any such link does not mean that Dawn Realty Limited endorses it or has any association with the proprietor of such third-party links.
    3. Notwithstanding the fact that the Website may refer to or provide third party links, your use of such third-party links is entirely at your own risk and we assume no responsibility for any loss, expense, claim or damage whatsoever, whether direct, indirect or consequential, arising from your use of such third-party links or your reliance on any information contained thereon.
  2.        Interruptions and omissions
    1. Whilst we take every care to ensure that the standard of the Website remains high and to maintain the continuity of it, you acknowledge that the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate this Website (or any particular part of it).
    2. You agree that Dawn Realty Limited will not be liable to you in any manner whatsoever in the event that it chooses to suspend, modify or terminate the Website.
  2.        Disclaimer
    1. Whilst reasonable care is taken to ensure that the information contained on the Website is accurate, we cannot guarantee the accuracy thereof.
    2. All erf and building size values which may be displayed on the Website are displayed as approximate size values and Dawn Realty Limited makes no representation nor gives any warranty that the erf and building size values are accurate and/or up to date.
    3. Dawn Realty Limited provides the Website on an “as is” and “as available” basis and makes no representations or warranties of any kind (express or implied) with respect to the Website or the Website Content (including, but not limited to any pictures, photographs of properties, text, graphics, advertisements, files, links, financial calculators, currency conversion; erf and building size/s, general property information or other items on the Website) and disclaims all representations and warranties.
    4. In addition, we make no representation nor give any warranty, undertaking or term (either express or implied) as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses, Trojans, bombs, time-locks or any other data code or harmful mechanisms (which has the ability to corrupt or affect the operation of the Website or our systems) of the Website Content.
    5. We make no representation nor give any warranty that the Website Content will be accurate, up to date, uninterrupted or error free.
    6. Dawn Realty Limited cannot be held liable for any inaccurate information or content published on the Website save where such liability arises from the gross negligence or wilful misconduct of Dawn Realty Limited.
    7. Dawn Realty Limited shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the Website and/or the Website Content; or your inability to use the Website and/or the Website Content, and/or any unlawful activity on the Website and/or third-party links.
    8. YOU HEREBY INDEMNIFY DAWN REALTY LIMITED AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THE WEBSITE, WEBSITE CONTENT AND/OR ANY THIRD-PARTY LINKS.
    9. Nothing on the Website shall be regarded or taken as financial, investment or property advice. The information contained on the Website may not be relied upon in connection with any financial, investment or property decision you may make.
    10. Please contact us to report any possible Website malfunctions or errors by way of email to info@dawnrealty.co.zm
  2.        Indemnity
    1. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE USE TO WHICH YOU PUT THE WEBSITE AND ALL THE RESULTS AND INFORMATION YOU OBTAIN FROM IT AND THAT ALL
    2. WARRANTIES, CONDITIONS, UNDERTAKINGS, REPRESENTATIONS AND TERMS WHETHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED BY DAWN REALTY LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
    3. Save in respect of liability for death or personal injury arising out of our gross negligence or for fraudulent misrepresentation, we and all contributors to the Website hereby disclaim, to the fullest extent permitted by law, all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in delict, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use the Website.
  2. Privacy and protection of personal information
    1. Personal information is crucial to the running of Dawn Realty Limited’s business and is one of its most valuable business tools. Dawn Realty Limited respects and values the security and privacy of your personal information and follows security procedures when storing and disclosing your personal information to prevent unauthorised access to such information.
    2. You agree that we may collect, store and use certain personal information about you in accordance with our Privacy Policy.
  2. Cookies
    1. To make your experience visiting the Website as simple and convenient as possible we use “cookies”. The Website uses first-party cookies and second-party cookies and other similar technologies for measurement, data analysis, targeted advertising and potential personalisation of the Website so that Dawn Realty Limited can better serve you with more customised information when you return to the Website.
    2. “Cookies” are small text files containing small amounts of information which are downloaded to your device when you visit a website. “Cookies” are sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. “Cookies” are useful as they allow a website to recognise your device. “Cookies” thus recognise repeat users, facilitate the user’s on-going access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow the website operator to improve the functionality of the website and content. “Cookies” can thus be used to enhance your interactive experience and generally improve the Website.
    3. If you do not want your information to be collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature and which notify you when you are sent a “cookie”, giving you the chance to decide whether or not to accept it. You can read more about cookies at www.allaboutcookies.org. If you do not accept the use of “cookies” or fail to deny the use of “cookies”, you consent to Dawn Realty Limited’s use of any of your information collected by Dawn Realty Limited using “cookies”.  Such use shall be limited to use for marketing, compiling statistics and to provide you with better access to the Website.
    4. User behaviour on the Website is tracked using Google Analytics “Universal Analytics” tracking solution which anonymises and aggregates data about your behaviour on the Website.  In addition, the Website uses Google Analytics Demographics and Interest Reporting. Dawn Realty Limited will not facilitate the merging of your personal information with non-personally identifiable information collected through Google advertising products or features unless you are notified thereof and consent (or opt-in) thereto. You may opt-out of the Google Analytics Display Advertiser features by visiting https://tools.google.com/dlpage/gaoptout/.
  2. Invalidity
    1. If any part of these Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
  2. General Provisions
    1. These Terms and Conditions are governed by the laws in force in the Republic of Zambia.
    2. Dawn Realty Limited may legally assign any of its rights and obligations under these Terms and Conditions at any time without giving you notice.
    3. You agree that you shall only use the Website for lawful purposes and shall not in any manner whatsoever modify, distribute or exploit the Website Content of without Dawn Realty Limited’s prior written consent. You also agree that you shall not abuse or misuse the Website or the Website Contents in any manner whatsoever.

 

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